We have had a very busy, but frustrating week.
First off, I was to begin home physical therapy yesterday (Friday) morning. Thursday, I got a call from the therapist telling me that they were still awaiting approval from my neuro for physical therapy. I told her it was my impression that his office had sent in all the needed paperwork. She replied that they sent the orders for evaluation (which was done), but that they were waiting on orders for the therapy itself before they could begin. I told her to come out Tuesday, that I was almost positive the office would get the paperwork to her company by then.
My DH was to receive a shipment of two bottles of Sutent, the drug that he is supposed to be taking for his Stage IV metastatic renal cancer. He called the drug manufacturer, who is supplying the drug to him, Thursday. He was told that the woman taking care of the prescriptions cancelled the 50 mg prescript like she was supposed to do, but failed to turn in the two lower dose prescriptions. The person he spoke to said that they could mail the pills out Friday, and that he would receive them Monday or Tuesday. He mentioned that he was supposed to start the pills last Tuesday, so that would be an entire week wasted. So, they shipped them Friday overnight, and the package arrived early this morning.
I, and probably the rest of you, are receiving slip-shod help from a lot of the work force nowadays. It is pathetic, worrisome, and just plain makes me spitting mad. It seems that a lot of people out there don't care about doing their jobs correctly. You would think that in today's economy, people would do their jobs like they're supposed to do them in order to keep them. I don't know. What's your opinion?
I completely agree with you. I believe the next time these events occur you definitely need to speak to a supervisor. I work in an office and I do understand it is possible to get thing a little confused but this is health concerns so they should be more careful of their laziness. have a good weekend :)
ReplyDeleteEveryone is entitled to a mistake now and then, but when dealing with people's health, there's no excuse. I agree that you need to keep talking right up the food chain until you get satisfaction. Hope all goes well for you and Hubby.
ReplyDeletePeace,
Muff
Hi Maryann,
ReplyDeleteKeep talking and pointing out when things do gnot happen as agreed.
Love,
Herrad